Privacy Policy
1. Introduction
Gorvèle, Inc. (“Company”, “we”, “our”, or “us”) operates the website https://gorvele.com (the “Website”). This Privacy Policy describes our practices regarding personal information collected through the Website.
2. Business information
Gorvèle, Inc.
3903 Nostrand Ave, Brooklyn, NY 11235, United States
Website: https://gorvele.com
Privacy contact: contact@gorvele.com
3. Information we collect
We may collect personal information that you voluntarily provide when using our Website, including:
- First and last name
- Email address
- Phone number
- Billing and shipping address
- City, State, ZIP/Postal code, and country
This information may be collected when you place an order, contact us, subscribe to communications, create an account, register as a private client, or otherwise interact with the Website.
4. Information automatically collected
When you visit the Website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Operating system
- Pages visited and referring URLs
- Website interaction data
This information helps us improve Website functionality, performance, and user experience.
5. Cookies and tracking technologies
The Website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. Cookies may collect information such as IP address, device information, browser type, pages visited, and user interactions.
You may choose to disable cookies through your browser settings, although some features of the Website may not function properly if cookies are disabled.
6. Google Analytics
We use Google Analytics to understand how visitors interact with the Website and to improve our services. Google Analytics may collect IP address, pages visited, time spent on pages, browser type, and device information using cookies and similar technologies.
More information about how Google uses data: https://policies.google.com/technologies/partner-sites
7. CAPTCHA protection
To protect the Website from spam and automated access, we may use CAPTCHA services including Google reCAPTCHA. These services may automatically collect IP address, browser and device information, mouse movements, and cookies placed by Google.
8. WooCommerce platform
Our store is built on WooCommerce, an e-commerce platform operated by Automattic, Inc. WooCommerce processes data necessary to operate the store, including order details, billing and shipping information, and account data. WooCommerce Tax, a hosted service provided by WooCommerce, is used for automated tax calculation and may process billing address and transaction data through WooCommerce’s servers.
9. Website security
We use Wordfence Security to protect the Website from malicious traffic, brute-force attacks, and other threats. Wordfence may collect IP addresses, browser and device information, and website interaction data for firewall and security scanning purposes. As part of its threat intelligence network, Wordfence may share anonymized security data — such as malicious IP addresses — with its global network to improve protection across sites.
10. How we use your information
We use the information we collect for purposes including:
- Processing and fulfilling orders
- Managing customer accounts and private client registrations
- Communicating with customers and responding to inquiries
- Improving Website functionality and performance
- Analyzing Website usage
- Protecting the Website and its users from security threats
- Complying with legal obligations
11. Email communications
We may send emails for order confirmations, customer support, account notifications, and marketing communications where permitted. You may unsubscribe from marketing emails at any time using the unsubscribe link included in the email.
12. Payments
Payments are processed through Helcim, a third-party payment processor that handles payment transactions and may collect payment information directly. Gorvèle, Inc. does not store full credit card information on its servers.
13. Sharing of information
We do not sell personal information. We may share information with trusted third-party service providers that assist in operating the Website and our business, including payment processors, e-commerce platform providers, security service providers, analytics providers, website hosting providers, and service providers necessary to fulfill orders. These providers are required to protect personal information and use it only for the services they provide. We may also disclose information when required by law or legal process.
14. California privacy rights (CCPA / CPRA)
Residents of California have the following rights regarding their personal information:
To exercise these rights, contact us at contact@gorvele.com. We will respond to verified requests within 45 days as required by applicable law.
Authorized Agents — You may designate an authorized agent to submit a privacy request on your behalf. We may require verification of both your identity and the agent’s authority.
Non-Discrimination — We will not discriminate against you for exercising your privacy rights.
15. CalOPPA compliance
In accordance with the California Online Privacy Protection Act (CalOPPA): users can visit our Website anonymously; the Privacy Policy link can easily be found in the website footer; and any changes to this Privacy Policy will be posted on this page.
16. NY SHIELD Act
In accordance with the New York Stop Hacks and Improve Electronic Data Security Act (SHIELD Act), Gorvèle, Inc. maintains reasonable administrative, technical, and physical safeguards designed to protect the personal information of New York residents. In the event of a data breach affecting New York residents, notification will be provided in accordance with New York General Business Law §899-aa.
17. Do Not Track signals
Some web browsers transmit Do Not Track (DNT) signals. Because there is currently no universal standard for interpreting these signals, the Website does not currently respond to Do Not Track browser settings.
18. Children’s privacy
The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it promptly.
19. Data security
We implement reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.
20. Data retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing and fulfilling orders, maintaining transaction and account records, responding to customer inquiries, and complying with legal, tax, accounting, and regulatory obligations. Where personal information is no longer required, we will take reasonable steps to securely delete or anonymize such information.
21. International data transfers
The Website is operated in the United States. If you access the Website from outside the United States, your information may be transferred to, stored, and processed in the United States where data protection laws may differ from those in your jurisdiction. By using the Website, you consent to the transfer of your information to the United States.
22. Business transfers
In the event of a merger, acquisition, restructuring, or sale of assets, personal information collected through the Website may be transferred as part of that transaction in accordance with applicable laws. Any successor entity will be required to continue protecting personal information consistent with this Privacy Policy.
23. Changes to this policy
Gorvèle, Inc. may update this Privacy Policy from time to time. When updates occur, the Effective Date will be updated and the revised policy will be posted on this page. Continued use of the Website after updates indicates acceptance of the revised policy.
Gorvèle, Inc.
3903 Nostrand Ave, Brooklyn, NY 11235
Email: contact@gorvele.com
Website: www.gorvele.com
Hours: Monday–Friday 9:00am–6:00pm EST · Saturday 10:00am–5:00pm EST